If you use appliances in your business, you know how important it is to keep them in good working order so you don’t miss any beats. An appliance on the fritz can mean lost income and unplanned outages. Fortunately, your commercial appliance repair company in Delaware can quickly help get your equipment back on its feet.
Although your appliance repair company is ready and willing to jump in and help you find the problem, there are some things you can do to better prepare your service professional before he or she arrives. The more information you can provide up front, the faster and easier your repair could be—and you could even find yourself saving some money as a result.
How old are your appliances?
It’s a good idea to have a record of when you bought your appliances so you can give your service professional an accurate idea of the age of any given appliance when or if it breaks down. This can be helpful because an appliance’s age can help a repair technician determine whether your appliance might need a simple repair or if it will need to be completely replaced.
For example, many large appliances typically last for eight to 10 years before they need to be replaced. While it’s true that many appliances can keep on chugging along beyond their life expectancies, when they finally do break down, they can be much more costly to repair than to fully replace. Your service professional can help you decide what will work best for you.
What seems to be the problem?
As soon as your appliance breaks, it can also be helpful to give as much detail as possible to your repair company before they send a repair technician out to investigate. Jot down as much information as you can before you actually make the call to the repair company. Describe what you see and hear; sometimes a piece out of place or a strange sound can give the technician an idea of the problem before he or she arrives.
You should also make sure to provide the make and model of your appliance when you call, as well as relevant registration information or serial numbers. With this information, a service professional might be able to ensure that they bring the right tools and parts on their first trip out to you. It’s possible to save some money this way because you can help cut down on the cost of labor and parts needed to fix the problem.
It can also be helpful to maintain a log of any past repairs done on your appliances to help your repair technician make a better assessment of the problem. Record dates, repairs completed and any parts replaced so you can readily provide this helpful information to your repair company.
How can we help?
If you need help with appliance repair, Commercial Equipment Service can help. We specialize in commercial appliance repair in Delaware, and our 24/7 emergency repair services can help you handle repairs quickly and thoroughly.